Tech Stack

Description

You will act as the technical bridge between clients and internal teams, ensuring client satisfaction through effective requirements gathering and consultative support throughout implementation and operations.

Requirements

• Professional degree in Systems, Electronics, Industrial Engineering or equivalent experience
• Experience in gathering and analyzing technical requirements
• Knowledge of API integration
• Proficiency with project management tools (e.g., Jira)
• Intermediate to advanced Excel skills

Responsibilities

• Gather, analyze, and document technical requirements and user stories
• Act as bridge between clients and internal teams (product, development, operations)
• Provide technical support during client integrations and implementations
• Manage multiple projects ensuring timelines, quality, and scope
• Identify improvement and optimization opportunities in implemented solutions