23h ago

Director, Quality Operations

Remote, CA, USA

$159.9k-$211.1k / year

full-timelead Remotehealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead enterprise-wide quality strategy and compliance excellence for a PACE program serving vulnerable seniors, driving regulatory readiness and care outcomes. This role partners cross-functionally to turn data into actionable insights.

๐ŸŽฏ What You'll Do

  • Develop and standardize enterprise metrics in clinical excellence and quality
  • Create standardized quality operations workflows and data collection approaches
  • Analyze operational performance for continuous process improvements
  • Oversee complaint investigation and regulatory reporting processes

๐Ÿ“‹ Requirements

  • 5+ years of experience with 3+ years as QI/assurance Director in healthcare
  • 3+ years supervisory experience
  • Experience with California DHCS and state-level regulatory compliance
  • Experience developing QI plans in alignment with regulatory requirements

โœจ Nice to Have

  • Master's degree in relevant field
  • Lean Six Sigma green or black belt
  • Experience with PACE regulations

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ 17 days personal time off plus holidays and sick days
  • ๐Ÿฅ Medical, Dental, Vision insurance
  • ๐Ÿ’ฐ 401K savings + match
  • ๐Ÿ“ˆ Comprehensive compensation with base pay and bonus

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 45 min
  3. 3Final Interviewยท 1 hour
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