7h ago

Customer Success Associate

Spain

$21.6k-$30k / year

full-timemid Remotemedia

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll act as a key operational partner in the Customer Success function, supporting influencer marketing campaigns for a fast-growing US-based company. You'll manage daily client communications and ensure smooth coordination across internal teams, directly influencing client satisfaction and revenue growth. This fully remote role offers exposure to the creator economy and modern AI-powered workflows.

๐ŸŽฏ What You'll Do

  • Manage daily client communication and proactively flag risks
  • Support execution of influencer marketing campaigns
  • Identify upsell and expansion opportunities within accounts
  • Coordinate cross-functionally with internal teams for campaign delivery

๐Ÿ“‹ Requirements

  • Previous client-facing experience in Customer Success, Account Management, or Agency Operations
  • Strong understanding of marketing environments, especially influencer or performance marketing
  • Excellent written and verbal communication in English
  • Experience using CRM and collaboration tools such as HubSpot, Slack, Google Workspace

โœจ Nice to Have

  • Familiarity with AI tools like ChatGPT, Claude, or Perplexity
  • Analytical mindset for campaign performance tracking

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Fully remote position
  • ๐Ÿ’ฐ Competitive monthly compensation $1,800-$2,500
  • ๐Ÿš€ Exposure to creator economy ecosystem
  • ๐Ÿ› ๏ธ Modern tools and AI-powered workflows

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Practical Assessmentยท 60 min
  4. 4Paid Trial Periodยท 1 week
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