🛠 Tech Stack

💼 About This Role

You'll join our Riga team to build strong customer relationships and advocate for platform improvements. You'll drive impact by focusing on customer experience and serve as a product expert. This role offers the chance to scale a successful product from the early days alongside a passionate leadership team.

🎯 What You'll Do

• Answer support tickets and guide users
• Review, clean, and migrate customer datasets
• Generate product documentation and report bugs
• Collaborate with customer team to improve service

📋 Requirements

• 2+ years in data analyst/reporting role
• Problem-solving with attention to detail
• Proficiency in Excel or Google Sheets for large datasets
• Strong written and verbal communication skills

✨ Nice to Have

• Stellar organizational skills and process improvement
• Adaptability in a fast-paced environment
• Self-starter mindset

🎁 Benefits & Perks

• 🏥 Health insurance
• 💰 Competitive compensation and equity
• 🚆 Commuter benefits (public transport or parking)
• 🍕 In-office snacks and team lunches twice a week
• 🎉 Team-driven happy hours and celebrations