🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of customer relationships for Varicent's Sales Performance Management SaaS, ensuring adoption and success. Your core impact is driving customer retention and growth through technical guidance and proactive support. This role stands out with direct influence on product evolution and customer outcomes.

🎯 What You'll Do

• Manage and nurture a designated client portfolio.
• Review impact of new features against customer needs.
• Generate monthly performance and support metrics reports.
• Analyze usage data to identify remedial actions.
• Support team by troubleshooting and advising on best practices.

📋 Requirements

• 7+ years in IT Consulting or Enterprise Software implementation.
• Bachelor's degree in a technical field or related discipline.
• Strong experience with SQL, data manipulation, and Excel.
• Experience gathering and interpreting requirements.

✨ Nice to Have

• Hands-on experience with Varicent software products.

🎁 Benefits & Perks

• 🏖️ Remote work
• 🚀 Innovative culture
• 🤝 Collaborative team
• 📈 Growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min