🛠 Tech Stack

💼 About This Role

You'll support restaurant partners by handling inbound and outbound phone orders and resolving common support issues. Your core impact is ensuring accurate documentation and fast, reliable customer experiences while meeting performance expectations. This part-time role offers paid training and a dedicated wellness stipend.

🎯 What You'll Do

• Handle inbound and outbound phone orders and support interactions
• Document interactions accurately in ticketing systems and CRMs
• Escalate issues with clear context to speed up resolution
• Collaborate with team members during peak periods

📋 Requirements

• Excellent English verbal and written communication skills, minimum B2 level
• 1 year experience in customer support, operations, or similar role
• Strong attention to detail with ability to process requests accurately
• Comfort using ticketing systems, CRMs, and basic spreadsheets

✨ Nice to Have

• Experience in high-paced contact center environment
• Multitasking ability during peak periods

🎁 Benefits & Perks

• 🍕 Pizza Friday weekly tradition
• 💰 Paid training from day one
• 🧘 Wellbeing Program with dedicated wellness stipend
• 📚 Learning and Development Program
• 👥 Referral program rewards

📨 Hiring Process

Estimated timeline: 1-2 weeks

1. 1Recruiter meeting· 30 min
2. 2Team Leads meeting· 30 min
3. 3Offer