💼 About This Role

You'll lead hospitality operations for a zone of 100–120 homes, managing a team to deliver five-star guest experiences. You'll directly own owner relationships and drive operational execution in a startup-like environment. Field leadership and owner satisfaction are key to this role.

🎯 What You'll Do

• Manage all hospitality operations within your zone
• Oversee 2–3 Hospitality Ops Managers and Coordinators
• Directly own owner relationships for a subset of homes
• Monitor field team productivity and task completion

📋 Requirements

• 5+ years in hospitality, operations, or property management
• Experience leading frontline or field teams in high-volume environments
• Strong organizational and leadership skills
• Valid driver's license and reliable transportation

✨ Nice to Have

• Proficiency with mobile tools and task management platforms
• Experience in short-term rental operations

🎁 Benefits & Perks

• 🏖️ Generous PTO
• 💰 401k Program
• 🏥 Robust health, dental, vision insurance
• 💻 Home office/cell phone subsidies
• 👶 Paid Parental Leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min