19h ago
Client Experience Coordinator
Las Vegas, NV (Remote)
$50k-$60k / year
full-time Remoteconsulting
๐ Tech Stack
๐ผ About This Role
You'll own scheduling, logistics, CRM hygiene, and pre-work coordination for the Client Growth team, ensuring the operational side of the client experience runs without friction. You'll manage high volumes of coordination work with precision and consistency, enabling CGAs to focus on client outcomes. This role is remote, USA, with occasional light travel.
๐ฏ What You'll Do
- Own all scheduling execution for CGA sessions
- Manage CGA calendars end-to-end
- Collect and track client pre-work and intake forms
- Maintain accurate client records in HubSpot
- Identify and escalate client risk signals immediately
๐ Requirements
- Exceptional written communication skills
- Strong organization and follow-through
- CRM proficiency in HubSpot or similar systems
- High attention to detail
๐ Benefits & Perks
- ๐ป Remote work
- ๐๏ธ Flexible Unlimited PTO
- ๐ฅ Medical, Dental, & Vision plans
- ๐ฐ Employer match 401(k)
- ๐ช $1,200 annual wellness reimbursement
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Team interviewยท 60 min
๐ฉ Heads Up
- Role mixes coordination with client-facing expectations
- Unlimited PTO may lead to overwork culture
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