20h ago
Marketplace CRM Analyst
Istanbul, Maslak
✨ $25k-$45k / yearest.
full-timemid Hybride-commerce
🛠 Tech Stack
💼 About This Role
You'll drive seller engagement and activation by managing automated CRM journeys and designing segment-specific communication strategies. You'll collaborate with business owners to identify growth opportunities and lead projects end-to-end from research to development. You'll leverage data-driven insights and marketplace best practices to strengthen seller relationships and improve key performance metrics.
🎯 What You'll Do
- Execute seller CRM processes through automated journeys
- Design and optimize segment-specific CRM journeys
- Collaborate with business owners to identify growth opportunities
- Conduct projects end-to-end from research to development
📋 Requirements
- University degree in Engineering, Business, or Communications
- 3 years of experience in CRM or partner experience
- SQL and Python proficiency for data analysis
- Proficiency in digital analytics tools like Google Analytics and Looker
✨ Nice to Have
- Experience with agile working environment
- Project iteration culture familiarity
- Interest in digital disciplines and trends
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