🛠 Tech Stack

💼 About This Role

You'll nurture relationships with existing customers, identify growth opportunities, and retain 100% of DoiT's customers. You'll own communication with cloud vendor teams and negotiate long-term commitments. This role is key to driving revenue growth and customer satisfaction.

🎯 What You'll Do

• Manage customer escalations to resolution.
• Negotiate long-term commitments with stakeholders.
• Identify new workload opportunities in cloud environments.
• Deliver quarterly reviews tracking project timelines and spending.

📋 Requirements

• 2+ years in Account Management or Customer Success.
• 3+ years at a technology company.
• Strong technical skills to engage with technical teams.
• Ability to build influential relationships.

✨ Nice to Have

• Experience with AWS or GCP.
• Experience in FinOps Ecosystem.
• Cloud certifications like AWS Cloud Practitioner.

🎁 Benefits & Perks

• 🏖️ Unlimited Vacation
• 🏥 Health Insurance
• 👶 Parental Leave
• 📈 Employee Stock Option Plan
• 🏠 Home Office Allowance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min