🛠 Tech Stack

💼 About This Role

You'll manage client relationships and ensure satisfaction with our products. Your work will directly drive retention and growth. You'll collaborate with cross-functional teams to resolve issues and identify upsell opportunities.

🎯 What You'll Do

• Manage client onboarding and training sessions
• Monitor customer health metrics and address risks
• Identify and pursue expansion opportunities within accounts

📋 Requirements

• Customer success experience of 2-3 years
• Proficiency with CRM software
• Excellent communication skills

✨ Nice to Have

• Experience in SaaS industry
• Knowledge of Salesforce

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 💰 401k matching