🛠 Tech Stack

💼 About This Role

You'll oversee the end-to-end service lifecycle of complex installed systems, coordinating between project managers, engineering, and operations. Your core impact is ensuring seamless execution from installation through commissioning and ongoing service delivery. This role combines operational oversight, customer engagement, and process improvement to drive high service quality.

🎯 What You'll Do

• Lead Customer Project Managers for installation and commissioning execution
• Oversee service portfolio performance tracking KPIs and reporting
• Implement web-based service management platform for real-time visibility
• Coordinate cross-functional teams and facilitate planning meetings

📋 Requirements

• Bachelor's degree in Electrical Engineering, Power Systems, or related field
• 5+ years experience in customer project management
• 3+ years in power systems, energy, or data center environments
• Supervisory or team leadership experience in technical project delivery

✨ Nice to Have

• PMP certification
• Experience with software or systems implementation projects
• Customer-focused and collaborative mindset

🎁 Benefits & Perks

• 🏥 Comprehensive health coverage including medical, dental, vision
• 💰 Retirement savings plan (401k) with life insurance
• 🏖️ Generous paid time off including vacation, sick leave, holidays
• 📚 Employee learning and development programs
• 🏡 Flexible work arrangement with remote or hybrid options

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 60 min
4. 4Offer· 30 min