💼 About This Role

You'll lead a team of Client Partners and manage strategic customer relationships to drive value realization and growth. You'll ensure alignment between Mindtickle's AI-powered revenue enablement platform and customer business priorities. This role offers the chance to shape a best-in-class customer value driven team and deliver measurable business outcomes for high-impact accounts.

🎯 What You'll Do

• Lead discovery conversations to uncover client pain points and customize solutions
• Drive product adoption and deliver ROI for assigned accounts
• Manage QBRs and value conversations focused on long-term customer impact
• Mentor and develop a high-performing Client Partner team

📋 Requirements

• 10+ years of experience in client service, consulting, or customer success
• Prior team management experience including hiring and coaching
• Client program management with complex multi-stakeholder environments
• Business acumen with ability to engage C-suite executives

✨ Nice to Have

• Experience in a top-tier management consulting firm
• Advanced degree (MBA or equivalent)
• Prior account management with quota-carrying experience