5h ago

Key Account Manager

Lima, Peru
full-timemid Hybridgaming

Tech Stack

Description

Manage a portfolio of high-net-worth customers in Peru, building strong relationships to enhance loyalty and lifetime value while promoting responsible gambling. You'll deliver personalized rewards, host exclusive events, and drive business growth through strategic account management.

Requirements

  • Bachelor's/Master's in Marketing, Business, or related field
  • Customer-facing experience; key account management a plus
  • Native Spanish and excellent English
  • Strong relationship-building and analytical skills
  • Passion for online gaming industry

Responsibilities

  • Manage customer portfolio and build personal relationships to foster loyalty and retention
  • Monitor performance and ensure timely reward provision
  • Deliver top-tier customer service as primary contact
  • Plan and host Key Account events with Hospitality Team
  • Initiate campaigns tailored to stimulate account activity
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