🛠 Tech Stack

💼 About This Role

You'll be the first point of contact for patients at our infusion center, managing appointment scheduling and insurance verification while delivering exceptional customer service. Your attention to detail ensures smooth daily operations and a welcoming environment. This role offers predictable Monday-Friday hours with a supportive team culture.

🎯 What You'll Do

• Greet patients and answer phones with warmth and professionalism
• Schedule, reschedule, and confirm appointments with insurance verification
• Verify patient insurance, update demographics, and collect copays accurately
• Coordinate patient flow and communicate clearly with clinical teams

📋 Requirements

• 1-3 years of front desk or administrative experience in a healthcare setting
• High School Diploma or GED required
• Strong understanding of insurance verification and patient intake processes
• Proficiency in EHR/EMR systems and scheduling software

✨ Nice to Have

• Knowledge of medical terminology
• Experience with infusion center or clinical scheduling

🎁 Benefits & Perks

• 🏖️ Predictable Hours: Monday–Friday with rotating Saturdays
• 🏥 Comprehensive Healthcare: Medical, dental, vision coverage
• 💰 401(k) Match: Company match retirement plan
• 📚 Tuition Reimbursement: Education assistance and CEU access
• 👶 Family Support: Fertility and family-building benefits

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Phone Screen· 15-30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1-2 days