Tech Stack

Description

You will manage and optimize the Google Workspace platform, resolving complex issues, supporting users, and driving automation and process improvements to enhance productivity.

Requirements

• In-depth knowledge of Google Workspace Admin Console
• Expertise in Google Workspace Services (Gmail, Drive, Calendar, Sites)
• Domain email configuration (DNS, SPF, DKIM, DMARC, IMAP/SMTP)
• Professional Workspace Administrator Certification
• Excellent communication and problem-solving skills

Responsibilities

• Serve as primary technical escalation point for L2 Google Workspace queries
• Troubleshoot and resolve complex user issues
• Analyze ticket data and propose process improvements
• Write and maintain technical documentation
• Handle advanced data management tasks