about 5 hours ago

Fraud Investigations Manager

United States

$125,000-$145,000 / year

full-timemanager Remotetravel technology

Tech Stack

Description

You will lead the most complex fraud investigations, disrupt upstream fraud risks, and set the standard for investigative excellence on AirCover at Airbnb. Your work will directly enhance platform trust and resilience, with measurable impact on fraud loss reduction, case resolution quality, and risk prevention.

Requirements

  • 8+ years of leadership experience in fraud investigations, intelligence, risk analytics, or related fields
  • Demonstrated expertise connecting case-level insights to broader fraud patterns and systemic risk
  • Strong background in fraud strategy, behavioral analysis, and development of risk controls
  • Proven ability to produce clear, structured investigative writing
  • Hands-on experience with fraud tooling, upstream signal detection, and structured datasets; advanced proficiency with SQL and Python
  • Working knowledge of cyber risk frameworks, digital forensics, and platform security
  • Track record of building and leading high-performing teams
  • Experience collaborating with international and cross-functional partners

Responsibilities

  • Lead and mentor a specialized team of senior fraud investigators and analysts
  • Own the resolution of complex, high-risk, or executive-escalated fraud cases
  • Analyze fraud signals and trends, translating insights into platform-level controls, rules, and policies
  • Collaborate with data, product, trust safety, legal, and policy teams to design and implement new fraud countermeasures
  • Develop and present clear investigative reports and fraud intelligence summaries to leadership
  • Support operational queue work during surge periods
0 views 0 saves 0 applications