11h ago
Implementation Consultant
Chicago, IL
$96k-$110k / year
full-timemidgovernment
๐ Tech Stack
๐ผ About This Role
You'll manage end-to-end implementation projects for new customers, ensuring successful deployment of OpenGov's SaaS platform. Your work will directly help local governments operate more efficiently and strengthen public trust. This role offers the chance to innovate with AI solutions for the public sector and work with cross-functional teams to enhance customer workflows.
๐ฏ What You'll Do
- Manage implementation projects from data requirements to training
- Act as primary technical contact for new customers
- Interact with government officials to guide implementation
- Collaborate cross-functionally to automate customer processes
๐ Requirements
- 4+ years experience in public sector (Procurement, Budgeting, etc.)
- 2+ years software implementation consulting or equivalent
- Advanced Excel skills (v-lookup, pivot tables)
- Experience analyzing and reporting large volumes of financial data
โจ Nice to Have
- Knowledge of governmental concepts across multiple states
- Experience training customers on software solutions
- Ability to provide clear phone support
๐ Benefits & Perks
- ๐ฅ Health Insurance
- ๐๏ธ Paid Time Off
- ๐ Performance Bonuses
- ๐ป Remote Work Options
- ๐ Professional Development
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Assessmentยท 60 min
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