3h ago
Account Manager, Commercial Accounts
Miami, FL
full-timemidIT infrastructure and security management
Tech Stack
Description
You will take ownership of a portfolio of commercial accounts, focusing on re-engaging customers with growth potential. Your role involves identifying upsell and cross-sell opportunities, building strong relationships, and driving revenue growth through proactive account management.
Requirements
- Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
- Proven ability to meet or exceed sales targets
- Strong commercial mindset with passion for account growth
- Comfortable managing high-volume portfolio of SMB/MME accounts
- Excellent communication, organizational, and interpersonal skills
Responsibilities
- Take ownership of SMB/MME accounts, identifying upsell and cross-sell opportunities
- Re-engage and build relationships with existing customers, especially low-engagement ones
- Develop and execute tailored account plans to drive expansion
- Monitor product usage and adoption metrics to increase engagement
- Manage pipeline and track account activity in Salesforce
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