15h ago
Agent Experience Manager
Bellingham
$56.2k-$64.5k / year
full-timemidreal-estate
๐ Tech Stack
๐ผ About This Role
You'll serve as the face of Compass's Bellingham office, welcoming guests and managing office operations. You'll own a portfolio of agents, guiding them to adopt Compass technology and providing marketing support.
๐ฏ What You'll Do
- Welcome guests, manage mail, and maintain office appearance
- Manage a portfolio of high-touch agents via phone, email, and in-person
- Promote adoption of Compass technology through 1:1 support and training
- Provide marketing support using templates and liaison to specialists
๐ Requirements
- 2-3 years of experience in customer service, training, or office management
- Ability to work in the office during standard operating hours
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
โจ Nice to Have
- Previous experience in real estate
- Experience with live or remote training
- Experience with enterprise technology (Zendesk, Salesforce, Confluence)
๐ Benefits & Perks
- ๐ฐ Incentive programs including cash, equity, or commissions
- ๐๏ธ Paid vacation, holidays, sick time, parental leave, and recharge leave
- ๐ฅ Medical, dental, and vision benefits
- ๐ 401(k) plan and flexible spending accounts
- ๐พ Pet insurance and employee assistance program
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
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