15h ago

Agent Experience Manager

Bellingham

$56.2k-$64.5k / year

full-timemidreal-estate

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as the face of Compass's Bellingham office, welcoming guests and managing office operations. You'll own a portfolio of agents, guiding them to adopt Compass technology and providing marketing support.

๐ŸŽฏ What You'll Do

  • Welcome guests, manage mail, and maintain office appearance
  • Manage a portfolio of high-touch agents via phone, email, and in-person
  • Promote adoption of Compass technology through 1:1 support and training
  • Provide marketing support using templates and liaison to specialists

๐Ÿ“‹ Requirements

  • 2-3 years of experience in customer service, training, or office management
  • Ability to work in the office during standard operating hours
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills

โœจ Nice to Have

  • Previous experience in real estate
  • Experience with live or remote training
  • Experience with enterprise technology (Zendesk, Salesforce, Confluence)

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Incentive programs including cash, equity, or commissions
  • ๐Ÿ–๏ธ Paid vacation, holidays, sick time, parental leave, and recharge leave
  • ๐Ÿฅ Medical, dental, and vision benefits
  • ๐Ÿ“ˆ 401(k) plan and flexible spending accounts
  • ๐Ÿพ Pet insurance and employee assistance program

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
0 0 0