Tech Stack

Description

You'll help customers solve technical, business, and data challenges using Sigma's platform. You will diagnose and resolve complex issues, collaborate with product and engineering teams, and contribute to improving support operations.

Requirements

• 2+ years supporting enterprise data analytics products
• Bachelor's in Computer Science or related field
• Strong SQL proficiency (JOINs, partitions, window functions, CTEs)
• Experience with data modeling and visualizations
• Excellent communication and collaboration skills

Responsibilities

• Diagnose and resolve complex technical issues for customers
• Develop best practices and tools for issue diagnosis and performance optimization
• Collaborate with cross-functional teams (backend, frontend, devops, design, product)
• Participate in quarterly projects and periodic on-call duties
• Improve automation and processes