💼 About This Role

You'll help restaurant partners grow their businesses by improving delivery operations and leveraging our platform. You'll manage a high-velocity portfolio using phone, email, and video. This role offers impactful work in a fast-paced commercial environment with cross-functional collaboration.

🎯 What You'll Do

• Independently manage a portfolio of accounts using a desk-based model.
• Build and maintain long-term relationships with partners through phone, email, and video.
• Execute national and local marketing campaigns to improve order volume and retention.
• Guide partners on best delivery practices and latest technology.

📋 Requirements

• Account management experience with telephone-based support and selling.
• Data-led problem solving skills to quickly get to the root of issues.
• Excellent phone manner and persuasive communication skills.
• Tech curiosity and enthusiasm for digital tools.

✨ Nice to Have

• Experience in the food delivery or marketplace industry.
• Proven results in driving partner growth.
• Familiarity with CRM software.

🎁 Benefits & Perks

• 🏖️ Hybrid model: 3 days in office, 2 days remote
• 💰 Performance bonus: Up to £6,000 yearly
• 📈 Visible impact: Work directly improves customer, partner, and rider experiences
• 🌱 Fast learning: Entrepreneurial environment with real responsibility
• 🧠 Career growth: Stretch yourself and develop new skills

📨 Hiring Process

Estimated timeline: 3-4 weeks

1. 1AI Screening & Assessment· 15-30 min
2. 2Recruiter Screen· 15-30 min
3. 3Interview & Case Study· 60 min