6h ago
Technical Service Manager
US
$120k-$130k / year
full-timesenior Remotemanufacturing
πΌ About This Role
You'll act as a trusted technical advisor to industrial customers, ensuring safe and optimal use of chlorate-based solutions in pulp and paper manufacturing. Your core impact is improving customer performance through field engagement and data-driven analysis. This role offers high autonomy and the chance to directly shape customer outcomes.
π― What You'll Do
- Provide on-site technical support and conduct chlorate process audits.
- Serve as primary technical contact resolving product and process issues.
- Lead customer engagement activities including trials and training.
- Analyze operational data to deliver actionable recommendations.
π Requirements
- Bachelor's degree in Chemistry, Chemical Engineering, or related field.
- 5-10 years of experience in technical service or process engineering in pulp and paper.
- Strong expertise in chlorate bleaching processes.
- Experience managing customer relationships in industrial B2B settings.
β¨ Nice to Have
- Experience managing technical discussions for off-spec materials.
- Familiarity with industry benchmarks and cost drivers.
π Benefits & Perks
- π° Competitive base salary $120k-$130k+ bonus
- π₯ Comprehensive healthcare coverage
- π‘ Remote work flexibility
- π Professional growth opportunities
- βοΈ Work-life balance emphasis
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Technical InterviewΒ· 60 min
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