20h ago
Regional Head of Business Operation
Mexico
✨ $85k-$120k / yearest.
full-timeleadfinance
💼 About This Role
You'll launch and scale field operations in the region, owning the end-to-end onboarding process for B2B clients. You'll directly manage a team of ambassadors, resolve operational issues, and build the structure for scaling. This role blends hands-on execution with strategic leadership.
🎯 What You'll Do
- Launch field operations and establish processes.
- Directly manage B2B ambassador team in initial phase.
- Design structure to scale regional operations.
- Monitor KPIs like activation and field productivity.
📋 Requirements
- Field operations, contact center, or last-mile logistics experience.
- B2B operations experience with operational complexity.
- Conversational English (minimum B2).
- Startup or high-growth environment experience building processes from scratch.
✨ Nice to Have
- Data-driven mindset with KPI management.
- Leadership style that is hands-on and action-oriented.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 45 min
- 3Case Study or Presentation· 60 min
🚩 Heads Up
- Role combines strategic leadership with hands-on execution, may indicate lack of support structure.
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