20h ago

Regional Head of Business Operation

Mexico

$85k-$120k / yearest.

full-timeleadfinance

💼 About This Role

You'll launch and scale field operations in the region, owning the end-to-end onboarding process for B2B clients. You'll directly manage a team of ambassadors, resolve operational issues, and build the structure for scaling. This role blends hands-on execution with strategic leadership.

🎯 What You'll Do

  • Launch field operations and establish processes.
  • Directly manage B2B ambassador team in initial phase.
  • Design structure to scale regional operations.
  • Monitor KPIs like activation and field productivity.

📋 Requirements

  • Field operations, contact center, or last-mile logistics experience.
  • B2B operations experience with operational complexity.
  • Conversational English (minimum B2).
  • Startup or high-growth environment experience building processes from scratch.

✨ Nice to Have

  • Data-driven mindset with KPI management.
  • Leadership style that is hands-on and action-oriented.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Case Study or Presentation· 60 min

🚩 Heads Up

  • Role combines strategic leadership with hands-on execution, may indicate lack of support structure.
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