2h ago
Account Manager
Miami, FL
full-timemidIT infrastructure and security management
Tech Stack
Description
You will take ownership of a portfolio of commercial accounts, focusing on growth potential. You'll be responsible for re-engaging, expanding, and maximizing value within existing accounts by identifying upsell and cross-sell opportunities, building strong relationships, and driving consistent revenue growth through proactive account management.
Requirements
- Experience in B2B sales managing SMB or Mid-market clients, SaaS or technology preferred
- Proven ability to meet or exceed sales targets
- Strong commercial mindset and passion for account growth
- Comfortable managing high-volume portfolio of SMB/MME accounts
- Experience using CRM tools, Salesforce preferred
Responsibilities
- Own and expand a portfolio of SMB/MME accounts, identify upsell and cross-sell opportunities
- Re-engage and build relationships with existing customers, especially low-engagement ones
- Develop and execute tailored account plans with regular outreach and business reviews
- Monitor product usage and adoption metrics to drive engagement and growth
- Own and exceed revenue targets; manage pipeline using Salesforce
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