5h ago
Back Office Agent
Athens, Greece
β¨ $15k-$20k / yearest.
part-time Hybride-commerce
πΌ About This Role
You'll support customers across our price comparison platform, handling inquiries via phone, email, and chat. Your core impact is ensuring a smooth, efficient, and positive experience at every touchpoint. You'll collaborate with the sales team to drive operational excellence.
π― What You'll Do
- Handle incoming customer inquiries via phone, email, and chat.
- Provide accurate information and effective solutions about products.
- Record and update customer data in the CRM system.
- Monitor request progress and collaborate with partners for resolution.
π Requirements
- High school diploma or bachelor's degree.
- Fluent in Greek language.
- Computer literacy and proficiency with technology.
- Strong communication skills.
β¨ Nice to Have
- Experience in customer service or back-office roles.
- Knowledge of insurance or energy sectors.
π Benefits & Perks
- πΈ Stable salary based on experience
- π Bonus scheme
- π©Ί Group medical insurance
- πΌ Hybrid work model
- π Permanent contract
π¨ Hiring Process
Estimated timeline: 1-2 weeks Β· AI estimate
- 1Recruiter callΒ· 30 min
- 2Interview with hiring managerΒ· 45 min
- 3OfferΒ· 15 min
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