5h ago

Back Office Agent

Athens, Greece

✨ $15k-$20k / yearest.

part-time Hybride-commerce

πŸ’Ό About This Role

You'll support customers across our price comparison platform, handling inquiries via phone, email, and chat. Your core impact is ensuring a smooth, efficient, and positive experience at every touchpoint. You'll collaborate with the sales team to drive operational excellence.

🎯 What You'll Do

  • Handle incoming customer inquiries via phone, email, and chat.
  • Provide accurate information and effective solutions about products.
  • Record and update customer data in the CRM system.
  • Monitor request progress and collaborate with partners for resolution.

πŸ“‹ Requirements

  • High school diploma or bachelor's degree.
  • Fluent in Greek language.
  • Computer literacy and proficiency with technology.
  • Strong communication skills.

✨ Nice to Have

  • Experience in customer service or back-office roles.
  • Knowledge of insurance or energy sectors.

🎁 Benefits & Perks

  • πŸ’Έ Stable salary based on experience
  • πŸš€ Bonus scheme
  • 🩺 Group medical insurance
  • πŸ’Ό Hybrid work model
  • πŸŽ‰ Permanent contract

πŸ“¨ Hiring Process

Estimated timeline: 1-2 weeks Β· AI estimate

  1. 1Recruiter callΒ· 30 min
  2. 2Interview with hiring managerΒ· 45 min
  3. 3OfferΒ· 15 min
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