🛠 Tech Stack

💼 About This Role

You'll provide first-level technical support for hardware and software to employees, representing Base with professionalism. You'll troubleshoot issues, onboard/offboard users, and manage IT assets. This role offers advancement opportunities in a fast-moving startup.

🎯 What You'll Do

• Provide first-level technical support for hardware and software
• Onboard and offboard employees with hardware and software setup
• Manage IT asset inventory and maintain organized space
• Assist in documenting IT policies and procedures

📋 Requirements

• Curiosity for technology and desire to grow technical skills
• Exceptional soft skills for working with all employee levels
• Software administration knowledge of Google/Slack/Zoom/Rippling/Microsoft
• Technical troubleshooting knowledge for Windows and Mac devices

✨ Nice to Have

• Knowledge of networking and security best practices
• Ability to write technical documentation

🎁 Benefits & Perks

• 🚀 Advancement opportunities within a fast-moving company
• 🏢 In-person work in Austin, TX
• 🎯 Mission-driven work rebuilding the grid

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min

🚩 Heads Up

• No explicit years of experience required, could be under-leveled
• Role may expand beyond IT support due to startup nature