6h ago

Senior Manager, Scaling Operations

New York, NY | Pittsburgh, PA

$163.2k-$244.8k / year

full-timesenioreducation

๐Ÿ’ผ About This Role

You'll lead a small team owning operations for Duolingo's contingent workforce and vendor procurement. Your core impact: define strategy, build systems, and drive workforce planning across teams. This role is based in Pittsburgh, PA or New York City, NY and includes equity compensation and world-class benefits.

๐ŸŽฏ What You'll Do

  • Establish vision for freelance and vendor operations with AI integration
  • Design tech-forward workflows with self-service tooling and automated QC
  • Identify critical resources for scaling initiatives and drive prioritization
  • Manage a team of program managers

๐Ÿ“‹ Requirements

  • People management experience
  • Program management experience at large scale
  • Collaboration skills with cross-functional teams
  • Tooling strategy experience with data-driven build vs buy decisions

โœจ Nice to Have

  • Proven wins maturing a 0-to-1 operations function
  • Experience partnering deeply with engineering on internal tooling

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿ’ฐ Equity compensation
  • ๐Ÿฅ Comprehensive health insurance
  • ๐Ÿ“š Learning opportunities
  • ๐Ÿฒ Free meals

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Panel interviewยท 60 min
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