💼 About This Role

You'll manage a portfolio of premium clients across the German market for a leading trading platform, ensuring satisfaction and retention through structured meetings and proactive support. You'll drive client engagement and reactivate inactive accounts while collaborating cross-functionally. This role offers opportunities for professional growth in the fintech industry.

🎯 What You'll Do

• Manage a portfolio of German-speaking clients
• Conduct regular client meetings and provide platform updates
• Re-engage inactive clients through targeted outreach
• Collaborate with Compliance, Support, and Marketing teams

📋 Requirements

• Native or near-native German and strong English
• Client management experience in financial services (CFDs, FX, brokerage)
• Ability to prioritize and manage competing demands
• Client-centered mindset and commitment to service excellence

✨ Nice to Have

• CySEC Basic certification
• Experience in wealth management or brokerage

🎁 Benefits & Perks

• 🏖️ Flexible hybrid work model
• 📈 Professional development support
• 💰 Competitive compensation package
• 🏥 Health insurance coverage
• 🌍 International team environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Client simulation or case study· 60 min