3h ago
Enterprise Customer Success Manager
Remote - TX
full-timemid RemoteIoT
Description
In this role, you will partner with mid-to-large enterprise accounts to drive business transformation, ensuring customers increase safety, efficiency, and sustainability using Samsara's IoT platform. You'll own executive-level strategy, lead data-driven business reviews, and work cross-functionally to align innovation with real-world operational challenges.
Requirements
- 4+ years of experience in Senior Customer Success, Account Management, or strategic consulting
- Solid priority management and high emotional intelligence for complex enterprise accounts
- Adept at solving complex problems and communicating with executive stakeholders
Responsibilities
- Ensure customers increase safety, efficiency, and sustainability with Samsara's IoT platform
- Conduct workshops to understand customer business and create joint success plans
- Own executive-level customer strategy with data-driven business reviews
- Drive adoption and expansion of Samsara platform across enterprise organizations
- Champion Samsara's cultural principles
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