15h ago
Customer Service Manager
Canada
โจ $40k-$60k / yearest.
full-time Remote
๐ผ About This Role
You'll lead client relationship management in a remote setting, building trust and guiding individuals through service options. You'll manage virtual interactions and follow structured engagement processes. This growth-oriented role offers leadership potential for high performers.
๐ฏ What You'll Do
- Conduct virtual client meetings to provide guidance and support.
- Build and maintain long-term client relationships through consistent communication.
- Explain services clearly and adapt messaging to client needs.
- Manage follow-ups, scheduling, and accurate client interaction records.
๐ Requirements
- Strong verbal and written communication skills.
- Comfort using basic digital tools and virtual meeting platforms.
- Time management skills and ability to stay organized remotely.
- Ability to work independently while following structured workflows.
โจ Nice to Have
- Prior experience in customer service, sales, or client relations.
- Leadership or mentoring experience.
๐ Benefits & Perks
- ๐ก 100% remote work environment across Canada
- ๐ฐ Performance-based earning opportunities
- ๐ฅ Health insurance reimbursement options
- ๐ Flexible scheduling to support work-life balance
- ๐ Long-term income potential through renewals
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter phone screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Final interviewยท 45 min
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