15h ago

Customer Service Manager

Canada

โœจ $40k-$60k / yearest.

full-time Remote

๐Ÿ’ผ About This Role

You'll lead client relationship management in a remote setting, building trust and guiding individuals through service options. You'll manage virtual interactions and follow structured engagement processes. This growth-oriented role offers leadership potential for high performers.

๐ŸŽฏ What You'll Do

  • Conduct virtual client meetings to provide guidance and support.
  • Build and maintain long-term client relationships through consistent communication.
  • Explain services clearly and adapt messaging to client needs.
  • Manage follow-ups, scheduling, and accurate client interaction records.

๐Ÿ“‹ Requirements

  • Strong verbal and written communication skills.
  • Comfort using basic digital tools and virtual meeting platforms.
  • Time management skills and ability to stay organized remotely.
  • Ability to work independently while following structured workflows.

โœจ Nice to Have

  • Prior experience in customer service, sales, or client relations.
  • Leadership or mentoring experience.

๐ŸŽ Benefits & Perks

  • ๐Ÿก 100% remote work environment across Canada
  • ๐Ÿ’ฐ Performance-based earning opportunities
  • ๐Ÿฅ Health insurance reimbursement options
  • ๐Ÿ•’ Flexible scheduling to support work-life balance
  • ๐Ÿ“ˆ Long-term income potential through renewals

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter phone screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Final interviewยท 45 min
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