Tech Stack

Description

You will lead and mentor a team to scale AI-enabled operations (AIOps) at Airbnb, driving automation and solutions that streamline operational workstreams across corporate tools and services. You'll own the AIOps vision, strategy, and roadmap, partner with engineering teams, and ensure high reliability and quality of BizTech services.

Requirements

• 15+ years experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure
• Strong SDLC experience including infrastructure as code, configuration management, distributed version control, and CI/CD
• Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with focus on AI/automation, data catalog architecture, workflows, and correlation
• Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations
• Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives
• Proficient in Python or Go
• Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS)

Responsibilities

• Lead and mentor a high-performing team to scale AI-enabled operations model
• Own AIOps vision, strategy, and roadmap
• Partner with Observability platform owner to leverage infrastructure and data for accurate insights
• Drive execution by setting priorities, building accountability, and collaborating across teams
• Partner with BizTech engineering teams to improve service efficiency and security
• Lead 1-3 year operations architecture planning
• Identify and eliminate recurring issues through scalable automation
• Lead development and maintenance of testing and monitoring tooling
• Ensure quality and reliability of BizTech services, validate postmortems, drive root-cause analysis
• Participate in on-call rotation and lead high-severity incident response