🛠 Tech Stack

💼 About This Role

You'll lead customer success for brand partners integrating AI into social and content workflows. You'll drive onboarding, strategy, and long-term adoption of AI-native marketing solutions. This hybrid role offers deep exposure to cutting-edge AI tooling.

🎯 What You'll Do

• Lead onboarding, account strategy, and workflow implementation for brand partners
• Partner with marketing teams to translate goals into scalable AI workflows
• Monitor usage trends and ensure long-term health and retention
• Capture and relay structured product feedback to design and engineering

📋 Requirements

• 3+ years in customer success, partnerships, or brand-side digital leadership
• Deep understanding of social media and creator marketing dynamics
• Natural curiosity about AI and automation tools
• Strong communication in a fast-paced, high-context environment

✨ Nice to Have

• Experience onboarding SaaS or AI tools into brand organizations
• Familiarity with tools like OpenAI, Zapier, Notion, or Slack
• Background supporting DTC, beauty, or wellness brands

🎁 Benefits & Perks

• 💰 Competitive compensation and early equity
• 🏥 Health, vision, and dental + 401(k) match
• 🍽️ Free lunch in Palo Alto
• 🚀 Clear career growth opportunities