3h ago
Technical Customer Success
New York, United States
$50,000-$60,000 / year
full-timejuniorSoftware as a Service (SaaS)
Description
You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data. You'll work closely with CS and R&D teams to provide outstanding service and streamline customer processes.
Requirements
- 1 year of experience in a SaaS company (MUST)
- Native-level English proficiency (MUST)
- Tech-savvy, eager to learn and improve
- Strong team player and communicator
- Ability to thrive in high-pressure environment
Responsibilities
- Meet with clients daily to deliver professional services
- Complete offline tasks assigned by clients
- Build strong customer relationships and provide tailored solutions
- Manage multiple tasks in a fast-paced environment
- Collaborate with CS and R&D teams for seamless customer experience
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