🛠 Tech Stack

💼 About This Role

You'll design and deliver engaging training experiences for diverse clients, empowering them to unlock product potential. You'll lead customized training plans and collaborate with stakeholders to enhance learning materials. This role combines instructional design principles with a customer-centric approach to drive success.

🎯 What You'll Do

• Lead development of customized training plans for accounts.
• Facilitate virtual and onsite instructor-led training sessions.
• Conduct discovery sessions to understand customer goals.
• Design and execute Train-the-Trainer programs.

📋 Requirements

• 5 years of instructional design in a SaaS environment.
• Proven facilitation skills in virtual and classroom settings.
• Strong understanding of adult learning principles and models.
• Proficiency with eLearning tools like Articulate 360 or Captivate.

✨ Nice to Have

• Experience with content authoring tools.
• Project management experience.
• Familiarity with customer education metrics.

🎁 Benefits & Perks

• 💰 Competitive salary range $84k-$103k.
• 🏥 Comprehensive health plans (medical, dental, vision).
• 🏖️ Paid time off and sick leave.
• 📈 401k contribution plan.
• 🎓 Professional growth opportunities.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 60 min
3. 3Technical/demo presentation· 60 min

🚩 Heads Up

• Travel requirement up to 40%
• No direct company name provided