🛠 Tech Stack

💼 About This Role

You'll serve as a trusted technical advisor for a global networking leader, delivering end-to-end cloud-driven solutions. You'll accelerate digital transformation and ensure customer success through high-rated support. This role is part of a rapidly growing company with double-digit annual expansion.

🎯 What You'll Do

• Provide technical support and guidance to customers.
• Manage and resolve complex network issues.
• Collaborate with engineering teams on product improvements.
• Deliver on-site and remote services as needed.

📋 Requirements

• Networking expertise and relevant certifications.
• Cloud platform experience (AWS, Azure, or GCP).
• Japanese language proficiency (native or fluent).
• English language proficiency for technical communication.

✨ Nice to Have

• Experience with Extreme Networks products.
• Knowledge of automation and scripting.