5h ago
Senior Manager, Account Management
Tokyo, Japan
โจ $150k-$200k / yearest.
full-timeleade-commerce
๐ Tech Stack
๐ผ About This Role
You'll lead Rocket Now's major merchant relationships to drive growth in Tokyo's food delivery market. You'll analyze performance data, resolve pain points, and align cross-functional teams to deliver a customer-first experience. This role offers the opportunity to shape a new market entry with significant impact.
๐ฏ What You'll Do
- Build and manage relationships with merchants to drive growth
- Analyze merchant performance data and develop growth strategies
- Identify and resolve merchants' pain points through high-impact projects
- Work with cross-functional teams to align business goals
๐ Requirements
- 12-20+ years of sales, business development, or account management experience
- 3+ years of people management experience
- Proven track record of exceeding sales or growth targets
- Strong communication and presentation skills in Japanese
โจ Nice to Have
- Fluent level English
- Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tools
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
๐จ Hiring Process
Estimated timeline: 3-5 weeks
- 1Application Reviewยท 1-2 weeks
- 21st Virtual Interviewยท 45 min
- 32nd Virtual Interviewยท 45 min
- 4Offerยท 1 week
๐ฉ Heads Up
- Requires 12-20+ years experience for a Senior Manager role
- Job may close early if openings filled
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