5h ago

Senior Manager, Account Management

Tokyo, Japan

โœจ $150k-$200k / yearest.

full-timeleade-commerce

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead Rocket Now's major merchant relationships to drive growth in Tokyo's food delivery market. You'll analyze performance data, resolve pain points, and align cross-functional teams to deliver a customer-first experience. This role offers the opportunity to shape a new market entry with significant impact.

๐ŸŽฏ What You'll Do

  • Build and manage relationships with merchants to drive growth
  • Analyze merchant performance data and develop growth strategies
  • Identify and resolve merchants' pain points through high-impact projects
  • Work with cross-functional teams to align business goals

๐Ÿ“‹ Requirements

  • 12-20+ years of sales, business development, or account management experience
  • 3+ years of people management experience
  • Proven track record of exceeding sales or growth targets
  • Strong communication and presentation skills in Japanese

โœจ Nice to Have

  • Fluent level English
  • Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tools

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO

๐Ÿ“จ Hiring Process

Estimated timeline: 3-5 weeks

  1. 1Application Reviewยท 1-2 weeks
  2. 21st Virtual Interviewยท 45 min
  3. 32nd Virtual Interviewยท 45 min
  4. 4Offerยท 1 week

๐Ÿšฉ Heads Up

  • Requires 12-20+ years experience for a Senior Manager role
  • Job may close early if openings filled
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