Alarm Monitoring Advisor at Jobs at CPI Security

4h ago

Alarm Monitoring Advisor

Charlotte, North Carolina, United States

full-timesecurity

Description

You will answer alarm calls, communicate with first responders, and provide excellent customer service by being a calm, reassuring voice. Monitor and respond to alarms, relay information to police, fire, and EMS, and handle customer inquiries and technical concerns.

Responsibilities

Monitor and respond to alarms
Communicate with customers and relay information to first responders
Handle inbound calls from customers for inquiries and technical issues
Perform demonstrations of Real Time Response product

Jobs at CPI Security

Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work.

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