🛠 Tech Stack

💼 About This Role

You'll support Pika's user community by handling inquiries, moderating content, and performing product operations. Your work ensures a safe, engaging experience and directly contributes to product quality improvements.

🎯 What You'll Do

• Resolve user inquiries via Email, Discord, and Stripe
• Moderate content and remove NSFW or disruptive users
• Monitor product outages and conduct integrity checks
• Track user feedback and suggest product improvements

📋 Requirements

• Active Pika creator since Beta
• Experience as an active Nova creator with selected templates
• Reliable availability up to 25 hours/week including weekends

✨ Nice to Have

• Stripe billing support experience
• Community sentiment analysis skills

🎁 Benefits & Perks

• 🕒 Flexible part-time schedule
• 🎨 Work with a leading AI video platform

🚩 Heads Up

• Requires availability 7 days a week for a part-time role