🛠 Tech Stack

💼 About This Role

You'll serve as a trusted advisor to top customers, driving adoption and expansion of Cato's SASE platform. Your core impact is ensuring customers realize full value from deployment through renewal. This role at a hyper-growth cybersecurity leader offers the chance to shape customer success at the forefront of cloud networking and security.

🎯 What You'll Do

• Manage health of assigned accounts to drive retention and growth
• Build relationships with key stakeholders and internal teams
• Own post-sales motion including QBRs and adoption assessments
• Drive renewals and upsells

📋 Requirements

• 5+ years in Customer Success at a high-growth SaaS or cybersecurity company
• Experience in commercial negotiations and technical escalations
• Experience with networking or security software solutions
• Excellent communication and presentation skills

✨ Nice to Have

• Hands-on experience with networking domains like routing, SD-WAN, firewalls
• Familiarity with cloud security technologies (CASB, DLP, IAM)

🎁 Benefits & Perks

• 🏖️ Flexible time-off
• 🏥 Health/vision/dental insurance
• 📈 401(k) and stock options
• 👶 Paid parental leave
• 💵 Health Savings/Flexible Spending Accounts

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min
4. 4Executive Interview· 45 min