Description

You will own product roadmap areas across cluster lifecycle management, networking, and supportability, and engage directly with enterprise customers to translate pain points into product priorities. Partner with engineering, UX, documentation, and release management to execute the roadmap and reduce support costs.

Requirements

• 3+ years in technical domain, preferably infrastructure, platform, or systems software
• Strong technical foundation in cluster management, monitoring, networking, software upgrades, and distributed systems
• Experience working with enterprise customers and translating field feedback into product direction
• Excellent written and verbal communication skills
• Self-starter who thrives with ambiguity and can drive workstreams independently

Responsibilities

• Own product roadmap areas across cluster lifecycle management, networking, and supportability
• Define and prioritize features for cluster deployment, onboarding, upgrades, and day-to-day operations
• Lead improvements to cluster health monitoring, alerting, and observability
• Engage directly with enterprise customers and prospects to understand pain points and translate them into product priorities
• Partner with Engineering, UX, Documentation, and Release Management to execute on the roadmap