🛠 Tech Stack

💼 About This Role

You'll build and deploy AI agents that automate customer escalation workflows for a Fortune 500 client in identity security. You'll integrate agentic capabilities into identity platforms and drive innovation at the intersection of AI and cybersecurity.

🎯 What You'll Do

• Build and deploy AI agents for customer escalation workflows
• Integrate agentic capabilities into identity platforms
• Serve as technical liaison between teams and customer calls
• Track escalation metrics and provide executive summaries

📋 Requirements

• 10+ years software engineering experience
• 8+ years customer-facing engineering roles
• Hands-on experience with AI-assisted SDLC tools
• Experience in large-scale multi-tenant production environments

✨ Nice to Have

• Experience in Identity and Access Management
• Familiarity with Zero Trust or PAM governance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager· 45 min