💼 About This Role

You'll partner with Agent Product Managers and Engineers to build and ship AI agents handling thousands of customer conversations daily. You'll play a central role in combining product strategy, conversational design, and customer insight to bring high-quality agents to life. This role offers a unique opportunity to drive AI strategies for customers in a high-growth environment.

🎯 What You'll Do

• Be a trusted advisor to customers and drive their AI strategies.
• Build, design and refine conversational AI agents.
• Drive execution of multiple complex, high-visibility agent development projects.
• Coordinate across technical and non-technical stakeholders through the full agent development lifecycle.

📋 Requirements

• Outstanding communication skills to convey technical info to non-technical stakeholders.
• Technical expertise in software development and product management principles.
• Problem-solving and analytical skills to identify risks and develop mitigation strategies.
• Leadership to manage multiple projects and inspire teams.

✨ Nice to Have

• Degree in Computer Science, Engineering, or related technical field.
• MBA or comparable experience at intersection of technology and operations.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Medical, Dental, and Vision for you and family
• 📈 Retirement Plan with Sierra match
• 👶 Parental Leave and fertility benefits
• 🍽️ Lunch and snacks