💼 About This Role

You'll lead client onboarding and activation across the LATAM region, ensuring timely, on-budget delivery. You'll manage a team of Project Managers and collaborate with cross-functional teams to drive client satisfaction and operational excellence. This role offers the opportunity to scale delivery operations at a market-leading fintech company.

🎯 What You'll Do

• Lead client onboarding and activation across the LATAM region
• Manage a team of Project Managers, driving performance and retention
• Partner with sales for accurate proposal estimation and costing
• Act as primary escalation point for client issues in the region

📋 Requirements

• 10+ years in consulting or professional services management
• Experience delivering projects in the LATAM region
• Bilingual proficiency in English and Portuguese (required)
• Growth and management of professional services teams in enterprise software

✨ Nice to Have

• Spanish fluency (strong plus)
• Experience with partner relationship management
• Background in financial risk management or fintech

🎁 Benefits & Perks

• 🏖️ Remote-first work environment
• 🌎 Opportunity to work across LATAM
• 📈 Career growth at a Series D company
• 🏥 Comprehensive benefits package
• 💡 Learning and development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min