💼 About This Role

You'll join the National Retail Solutions Tech Support Team, handling inbound calls to troubleshoot technical issues for retailers and merchants. Your core impact is resolving software and hardware problems for NRS-provided services and devices. This role stands out with bonuses and growth opportunities in a positive workplace.

🎯 What You'll Do

• Receive inbound calls to troubleshoot technical issues
• Resolve software and hardware problems for NRS devices
• Provide support to retailers, distributors, and store owners

📋 Requirements

• High School Diploma or equivalent
• 85% of English Proficiency
• Software and Hardware knowledge
• Previous experience in tech support or similar role

✨ Nice to Have

• Experience with remote desktop applications
• Experience with help desk software

🎁 Benefits & Perks

• 💰 Competitive salary
• 💼 Bonuses
• 🏖️ Parking Subsidy
• 🏥 Life and Medical Insurance
• 📈 Growth opportunities