🛠 Tech Stack

💼 About This Role

You'll manage strategic accounts and drive adoption of industrial tech solutions for global manufacturers. You'll bridge customers and engineering teams to ensure successful deployments and expansions. This role offers a remote-first environment with international collaboration.

🎯 What You'll Do

• Support customer success initiatives including pilots, deployments, and renewals.
• Coordinate global technology deployments with customers and partners.
• Act as liaison between customers and engineering teams for technical issues.
• Analyze customer data and operational insights for solution improvement.

📋 Requirements

• 3–5 years in Account Management, Customer Success, or similar client-facing roles.
• Experience with project management methodologies and technical deployments.
• Technical knowledge of Python, API integrations, scripting, and database querying.
• Strong analytical skills to interpret large data sets.

✨ Nice to Have

• Experience in manufacturing operations, IoT, or industrial environments.
• Technical training or instructional support experience.
• Multilingual communication skills.

🎁 Benefits & Perks

• 💰 Competitive salary £85k-£115k plus performance bonus.
• 📈 Equity participation and stock options.
• 🏠 Fully remote-first work environment.
• 🌍 Global impact on innovative industrial data and manufacturing tech.
• 🎯 Career development opportunities in technical leadership or customer success.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min