11h ago
Sales & Service Manager
Chicago, IL
$60k-$76k / year
full-timemidretail
๐ Tech Stack
๐ผ About This Role
You'll lead retail sales and guest experience at ALO, partnering with the General Manager to drive business strategy and team performance. You'll ensure exceptional guest connections and operational efficiency while coaching your team to embody the brand's mindful movement ethos.
๐ฏ What You'll Do
- Investigate sales opportunities and escalate process gaps
- Oversee Sales Service team to deliver exceptional guest experience
- Partner with GM to build and execute sales service strategy
- Manage budget, reporting, and business metrics including sell-thru
๐ Requirements
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel, Outlook)
- Ability to stand and move for an entire shift
- Ability to lift up to 50 pounds and climb a ladder
โจ Nice to Have
- Experience with workforce scheduling solutions
- Experience in premium or lifestyle retail
- Prior success in coaching and developing talent
๐ Benefits & Perks
- ๐๏ธ Generous employee discount on ALO products
- ๐ง Free ALO Wellness Club membership with streaming classes
- ๐ฅ Medical, dental, vision plans (Full-Time Employees)
- ๐ฐ 401K with company matching (Full-Time Employees)
- ๐ Monthly Store Incentives and clothing allowance
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter phone screenยท 30 min
- 2Hiring manager interviewยท 60 min
- 3Store visit / team interviewยท 60 min
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