9h ago
Shift Lead
Brooklyn, NY
$43.7k+ / year
full-timeretail
πΌ About This Role
You'll lead cafe operations during your shift at Blank Street, ensuring smooth service and a welcoming environment. Your impact will be directly felt through team motivation and customer satisfaction. This hands-on role offers opportunities for growth in a fast-paced setting.
π― What You'll Do
- Craft coffee and serve customers with energy and empathy
- Train new team members on recipes and processes
- Open and close the location safely and follow cleaning duties
- Handle minor customer issues with a positive, solution-focused approach
π Requirements
- 2+ years in a customer service leadership position
- 18+ years of age
- Ability to lift 25+ lbs and stand for long periods
- Available 30-40 hours per week including weekends
π Benefits & Perks
- π° $21/hour plus tips
- ποΈ Tenure based paid time off
- π Commuter benefits
- β Complimentary coffee and treats on shift
- π Free Blank Street swag
π¨ Hiring Process
Estimated timeline: 1-2 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Manager InterviewΒ· 1 hour
- 3OfferΒ· 1 day
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