9h ago

Shift Lead

Brooklyn, NY

$43.7k+ / year

full-timeretail

πŸ’Ό About This Role

You'll lead cafe operations during your shift at Blank Street, ensuring smooth service and a welcoming environment. Your impact will be directly felt through team motivation and customer satisfaction. This hands-on role offers opportunities for growth in a fast-paced setting.

🎯 What You'll Do

  • Craft coffee and serve customers with energy and empathy
  • Train new team members on recipes and processes
  • Open and close the location safely and follow cleaning duties
  • Handle minor customer issues with a positive, solution-focused approach

πŸ“‹ Requirements

  • 2+ years in a customer service leadership position
  • 18+ years of age
  • Ability to lift 25+ lbs and stand for long periods
  • Available 30-40 hours per week including weekends

🎁 Benefits & Perks

  • πŸ’° $21/hour plus tips
  • πŸ–οΈ Tenure based paid time off
  • πŸš† Commuter benefits
  • β˜• Complimentary coffee and treats on shift
  • 🎁 Free Blank Street swag

πŸ“¨ Hiring Process

Estimated timeline: 1-2 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Manager InterviewΒ· 1 hour
  3. 3OfferΒ· 1 day
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