🛠 Tech Stack

💼 About This Role

You'll manage high-value client relationships in a data-driven healthcare environment, acting as a trusted advisor. Your work drives client retention and operational excellence through data insights and cross-functional collaboration.

🎯 What You'll Do

• Manage and nurture strategic client relationships, ensuring communication and issue resolution.
• Oversee client support workflows and coordinate service tickets across teams.
• Analyze client data and performance metrics to generate actionable insights.
• Develop client-facing materials such as reports, presentations, and business updates.

📋 Requirements

• Bachelor's degree in a relevant field.
• 6+ years of experience in account management, client success, or healthcare operations.
• Strong analytical skills with ability to interpret data and identify trends.
• Experience in complex, fast-paced environments with shifting priorities.

✨ Nice to Have

• Experience in healthcare, particularly with health plans or payment integrity.
• Familiarity with Google Suite, Jira, and Confluence.

🎁 Benefits & Perks

• 💰 Annual salary ranging from 125,000 to 140,000 USD
• 🏠 Full remote work with 10% travel
• 🏥 Comprehensive medical, dental, vision, life, disability insurance
• 🏖️ Flexible time off and company holidays
• 👶 Up to 14 weeks of paid parental leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Interview· 60 min