3h ago
Customer Success Manager - Canada
Remote - Toronto
full-timemid RemoteIoT
Tech Stack
Description
You'll partner with top customers to understand their fleet challenges, advise on customizing Samsara's IoT platform, and build long-term relationships. This cross-functional role connects Sales, Support, and Product to help improve safety, efficiency, and sustainability in physical operations.
Requirements
- Experience in customer success or account management
- Strong problem-solving skills
- Excellent relationship-building and communication skills
- Growth mindset and desire to learn
- Ability to work cross-functionally
Responsibilities
- Partner with top customers to understand their fleet and unique challenges
- Advise on customizing Samsara for customer needs
- Build long-term relationships as a trusted advisor
- Collaborate with Sales, Support, Sales Engineering, and Product
- Drive customer outcomes and adoption of Samsara solutions
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