3h ago

Customer Success Manager - Canada

Remote - Toronto
full-timemid RemoteIoT

Tech Stack

Description

You'll partner with top customers to understand their fleet challenges, advise on customizing Samsara's IoT platform, and build long-term relationships. This cross-functional role connects Sales, Support, and Product to help improve safety, efficiency, and sustainability in physical operations.

Requirements

  • Experience in customer success or account management
  • Strong problem-solving skills
  • Excellent relationship-building and communication skills
  • Growth mindset and desire to learn
  • Ability to work cross-functionally

Responsibilities

  • Partner with top customers to understand their fleet and unique challenges
  • Advise on customizing Samsara for customer needs
  • Build long-term relationships as a trusted advisor
  • Collaborate with Sales, Support, Sales Engineering, and Product
  • Drive customer outcomes and adoption of Samsara solutions
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